Building Operator Instincts: What Startups in Emerging Markets Teach That Classrooms Don’t – Insights from Saim Chaudhary

What Startups in Emerging Markets Teach That Classrooms Don't - Insights from Saim Chaudhary

In today’s world of advanced degrees and polished resumes, there’s an overlooked truth: the most critical skills for success — especially in tech and entrepreneurship — often come not from a classroom, but from the chaos and complexity of real-world environments. For Pakistani professionals aiming to build meaningful careers, developing operator instincts through hands-on experience can be far more transformative than traditional learning.

This article draws on Saim Chaudhary’s professional journey to explore how early career experiences in startups like Uber and Trella helped sharpen his operational acumen — and how this grounding in reality helped shape his leadership at a regional scale.


From Cornell Classrooms to Pakistan’s Streets

Saim Chaudhary’s academic background includes a degree in Economics with a Business Minor from Cornell University — one of the world’s most prestigious Ivy League institutions. The experience exposed him to global frameworks and big-picture thinking. But upon returning to Pakistan, he quickly realized that real impact would require more than theoretical knowledge.

“Studying at Cornell helped me build a strong analytical foundation,” he reflects, “but the startup world in South Asia taught me how to execute under pressure, with speed and local nuance.”

This shift marked the beginning of Saim Chaudhary’s professional career at Uber Pakistan — a phase that would define his practical education.


Uber Pakistan: Learning in Motion

At Uber, Saim Chaudhary held multiple roles that focused on operations and product. One of his standout achievements was leading the launch and scale-up of UberAuto — a local adaptation of the global ride-sharing model that leveraged Pakistan’s three-wheeler transport ecosystem.

“We were building new systems in a space where almost nothing existed,” he recalls. “It wasn’t about replicating global strategies — it was about inventing local ones that actually worked.”

These constraints became his training ground. From dealing with regulatory friction to understanding driver behavior on the streets of Lahore and Karachi, Saim Chaudhary’s contributions were grounded in trial, error, and constant iteration.


Trella: The Art of Building from Scratch

Following Uber, Saim joined Trella — a digital freight marketplace — as Country Launch Manager. The startup was entering Pakistan and the Gulf, and the job involved everything from licensing and sales to team-building and managing the P&L.

The experience added another layer to Saim Chaudhary’s biography: execution at scale. He led market entry efforts, developed commercial strategies, and adapted products for local supply chain realities.

“In startup environments, you develop a sixth sense for decision-making,” he shared. “You’re forced to act quickly, course-correct often, and build teams that thrive on uncertainty.”


Leading with Context at Taptap Send

Today, as Regional General Manager for South Asia at Taptap Send, Saim Chaudhary oversees remittance operations across five countries. It’s a high-growth, high-stakes environment — and one where his operator instincts are just as crucial as his strategic thinking.

Saim Chaudhary’s projects include corridor management, pricing, localization, and cross-border partnerships. The lessons he learned at Uber and Trella — about speed, user insight, and regional specificity — now shape how he leads at scale.

“Emerging markets reward adaptability,” he explains. “You have to be deeply aware of the cultural and operational landscape to make things work.”


Why It Matters: Operational Grit Is a Competitive Edge

Saim Chaudhary’s achievements point to a broader lesson for Pakistani professionals: operational experience in local markets builds the kind of instinct and resilience that global companies look for. It’s not about where you studied — it’s about what you’ve built, fixed, and learned to navigate.

For young talent looking to make their mark, his advice is simple: don’t be afraid to get your hands dirty early. “Real growth,” he says, “comes from solving real problems — not just studying them.”